The Office of the City Auditor has released the first Service Efforts and Accomplishments Report for the City and County of Honolulu.
The report includes the results of a Citizen Survey conducted for the city that polls the opinions of a random, representative sample of residents about their community, quality of life, service delivery, civic participation, and unique issues of local interest. It includes a variety of comparisons to other cities that supplements the results of the citizen survey.
The survey results offer city employees, elected officials, and other stakeholders an opportunity to identify challenges; to plan for and evaluate improvements; and to identify service improvements for long-term success.
The goal is to provide the Honolulu City Council, city employees, and the public with information that can be used to strengthen governmental accountability and transparency, improve governmental efficiency and effectiveness, and support future decision making.
For further information, contact Susan Hall, Deputy City Auditor: shall@honolulu.gov or call 808-768-3132.